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What are cookies?

Why do we use cookies?

What information is collected?

How can I manage cookies?

Who places cookies on my device?

Cookies are small pieces of data that online services put on your device to gather information about how you use the site, to identify you the next time you visit, and to give you a better browsing experience. Cookies enable web browsers like Internet Explorer and Mozilla Firefox to remember which pages you visit and allow you to set preferences on some sites. Every time you visit the site, your web browser sends these cookies back so the site can recognize you and remember details specific to you and your user preferences. Cookies might recognize when you visit pages on our site or others’ sites, use apps, open emails we send you, or click links.

We and our partners also use other technologies that work in a similar way to cookies. However, to keep things simple in this Cookie Policy, except where we identify other technologies, we’ll refer to all of these other technologies as cookies.

Cookies can be limited to a single session, or they can be “persistent.” A persistent cookie stays in your browser so that it can be read when you return. Persistent cookies help us recognize you as an existing user; that makes it easy for you to use our online services without having to sign into your account each time you visit. Session cookies last only as long as the session (usually the current visit to a web site or a browser).

In addition to cookies, we and our partners also use other technologies, including data stored on your web browser or device, identifiers associated with your device, and other softwares that have similar purposes to cookies. These include: Local and session storage refers generally to other places on a browser or device where information can be stored by websites, ads, or third parties (such as HTML5 local storage and browser cache). IP addresses, (short for “internet protocol”), are assigned by internet service providers to every device connected to the internet. Website owners, including Kadio and the third-party analytics and the ad-serving services it uses, have access to their users’ IP addresses and the general location of those IP addresses. Using IP addresses, we and our partners can identify the country, region and city where users are connecting to the internet as well as the internet service provider they use. IP addresses can be used for geolocation, such as by services like Google Analytics. Your unique device identifier is a combination of information that is unique to your device. We might collect this information or create a unique device fingerprint so we can identify your device. We use these in a similar way to cookies. The technologies above help our online services work better, and help us create services and advertising.

The technologies might be delivered to your device by us, or by a third party. These third parties are our carefully selected web analytics or advertising partners. We’ll talk more about first-party and third-party cookies further down in this Cookie Policy.

While the cookies used on our sites change from time to time as we improve and update our services, generally, we and our partners use them for the following purposes: We use technologies like cookies to verify your account and determine when you’re logged in so we can make it easier for you to access our online services and show you the information you’re looking for. For example, we use cookies to keep you logged in as you navigate between different pages on our sites. Cookies also help us remember your browser so you don’t have to keep logging in every time you visit. We use cookies to help make our sites function better for our customers. They enable us to offer you the right content experience, so you don’t have to hunt for what you’re looking for when you come back. Cookies help us remember things like your selected region, language, setting preferences, reference websites, how far you are through an order and what you’ve seen or done on our online services. We hope that by doing this, we can provide a more personalized and convenient experience that will make you want to come back and visit again! Many of our site features should still work without preference cookies. However, your experience might not be quite as functional and you’ll need to re-enter your preferences each time you visit. We also use cookies to collect information about how you use our sites so our services can work even better. Cookies collect information about the number of visitors to the site, where visitors have come to the site from and the pages they visited. They help us understand and analyze which pages are the most frequently visited, and where customers encounter difficulties so we can make impactful changes to our user experience. We may also ask outside partners to help us better understand and analyze how you interact with our online services, including by placing analytics and research cookies on our behalf. For example, we use third-party analytics providers like Google Analytics to evaluate and report back on how our online services are functioning. These companies may set and read their own tracking technologies to gather information about your online activities across websites and services; among other things, this information can cause different users to have different experiences on our sites. Cookies enable us and our partners to provide important security features and services that protect you and us. For example, they help us to authenticate your use, prevent fraudulent use of access credentials, maintain the confidentiality of your data and to help us detect malicious activity.

We and our partners use cookies and similar technologies to collect information about how you interact with and navigate our sites, as well as information about the device and software you use to do so. This kind of information is called “usage information” in this Cookie Policy and can include data on the following:

Site and app interactions including language preferences, timestamps, clicks, scrolling, browsing times, searches, referrals, and exit pages.

Information about your device, such as IP addresses, unique device IDs, user IDs, processing capabilities, manufacturer and model, language and other regional settings, geographic location, screen resolution and similar settings Your connection to online services, including details about the network and software you’re using, such as browser type and version, operating system name and version, ISP, and your preference settings How sites and apps perform for you, including problems you encounter, such as loading errors and response times This information may be combined with other information we or our partners hold about you, for instance, to support our marketing efforts by serving you Kadio ads or marketing messages based on how you’ve browsed with us or bought from us before.

To learn more about opting out of Google Analytics, which uses cookies as well as your IP address, click here. You can find information about how to enable or disable cookies on your Internet browser provider’s website via your help screen. We’ve provided links to some common ones here:

Microsoft Internet Explorer

Google Chrome

Mozilla Firefox

Safari

Opera

Some newer Internet browsers incorporate Do Not Track (DNT) features. If activated, these features send a signal to the services you visit indicating that you don’t want to be tracked. Those services (or content on them placed by third parties) may continue to engage in activities you may view as tracking, even though you’ve expressed this preference, depending on the service’s privacy practices.

Cookies placed on your device by us while you’re on our site are called “first-party cookies.” If our partners place cookies on your device while you’re on our site, these are called “third-party cookies.” Such cookies are controlled by third parties and not by us. For example, when you visit an Kadio site, Google Analytics sets their own cookies on your web browser. These record your visit to our online services and this information is shared with other organizations, such as Optimizely, which we use to personalize and optimize user experience. You may opt out of tracking and prevent your data from being collected and used by Google Analytics by visiting here.